Amanda Koster, CEO Salaam Garage
Made my site into a glimmering success!I thought i was hiring Charlene to “redo our website’ but what she astutely realized after a brief conversation is that I needed a content strategist/designer. She took a messy pile of content and boiled it down into a glimmering success. In 1 week, 6 people signed up for our trips. That used to take 3 months.
I can’t believe how fast you’re picking this up!
I trust her to know my voiceCharlene has been working with us at TEN7 for over five years. She started off by writing a software user guide, but we’ve found that one of her superpowers is being the voice of TEN7. She now ghostwrites our blog posts, newsletters, case studies and also edits our podcast transcripts. She has the gift for “skillful capture” when interviewing people, noting and following the details that make a good story. She’s nailed the voice we were hoping for: friendly, clear, smart, and a little sassy when appropriate. Charlene now writes the bulk of TEN7’s marketing content, and I trust her to know my voice.
Starstruck CateringI’m a chef, movie set caterer and soon to be book author and (hopefully) TV show host. I needed to build a media identity and Charlene has helped me shape and focus my brand/product ideas. She designed my website, helped me plan weekly content, and acted as my producer for videos and interviews. Charlene has what it takes to help a creative business person bring ideas into reality.
JuKay Kwek, Product Manager Google (formerly CA)
A pleasure to work with!Charlene is a great tech writer. Her clear communication and organization is impressive. She was always very proactive and never hesitated to go the extra ile to do a better job. Charlene is one of those colleagues who are simply a pleasure to work with.
Kyle Hudson, Fjord (formerly of Sapient Nitro)
Kyle HudsonCharlene and I worked together on a massive content audit of a client’s site. She is professional, very creative, and brought an amazing energy to the group. Really enjoyed working with her, and hope to do so again in the future.
Constructive and positive!I hired Charlene to do developmental editing on my novel. Charlene addressed the material in a decisive and organized way. I found her extraordinary in helping me correct plot points and tightening up my story. And she did all of it in a constructive and positive way.
Nicole Adriana Stone