One Thing Leads to Another: How I Give My Freelance Clients More Bang for Their Buck
When I come in on a freelance contract, I usually find at least one other project that needs doing (in addition to what I was hired for).
Mercari Needs a Better Default Search View
Wouldn't it be nice if second-hand online stores made it as easy as possible to find what you want? Some do, but Mercari could use a little help.
Improving my Apartment Complex’s Communication #566
My apartment complex's communication is TERRIBLE. We either get [...]
What Hosting and Domain Companies Don’t Tell You
Did you know you can get a domain for only $1? I'm continually surprised at how some simple facts about domain and hosting practices are unknown to many people and small businesses. I'm going to share some of them here.
CookUnity Meal Service: The Food’s Great But the UI Needs Some Help
Some UX and customer service issues with one of the newer prepared meal services, Cook Unity, left me with a bad taste in my mouth.
How to Quell Your Inner Perfectionist
In my work as an organizational coach, the topic of perfectionism comes up A LOT. So I wanted to share some things I do to keep myself from giving in to my own perfectionistic tendencies.
Can I Interest You in Some Word Agreement?
People writing taglines are just making up their own rules. Sometimes this works but sometimes it doesn't.
Missing Information: ReplaceRXLenses
My credo as a writer is to "answer questions before they're asked." Here's how I'd improve an ordering page for some eyeglass lenses.
Writing Stronger Taglines
A concise tagline with strong verbs grabs your attention and gives you a good first impression of the company (or person) it’s associated with. Conversely, a rambling tagline with weak verbs and clunky construction might leave you with a “meh” impression.
The One Thing Your Instructions Are Missing
There's one piece of information your instructions might be missing that will really help your users.
Quick Fix UI: Rite Aid Prescription Inserts
When you pick up medications at the pharmacy, wouldn't it be nice if you could choose how often to receive those papers that come with them? Here's my quick UI fix to a Rite Aid screen.
