Charlene Jaszewski

A problem solver masquerading as a content person. Loves a good dry cappuccino.

Published On: April 2, 20220.9 min readCategories: 5 minute fix, Before and After, Content Design, Featured

When you pick up a prescription, you usually get some papers containing information about the prescription. While this is helpful the first time you get a medication, they’re really not needed for future refills. I just tell the person filling my prescription to throw them out. However, when I picked up my prescriptions the other day, I was presented with the following question on the terminal.

While this is great, in my opinion it’s missing an option.

Here’s My Fix

The option it’s missing is: I still would like to get written information for NEW prescriptions. So here’s a mock-up of what that would look like.

I’ve also improved the language for the options. I’ve changed the options to YES/YES/NO, so users can better read the options at a glance.

You could even go a little shorter (my preference).